Share:


The impact of brand social media marketing on the dynamics of the company’s share value

    Diana Fayvishenko Affiliation
    ; Liudmyla Cherniavska Affiliation
    ; Iryna Bondarenko Affiliation
    ; Tetiana Sashchuk Affiliation
    ; Inna Sypchenko Affiliation
    ; Nataliia Lebid Affiliation

Abstract

The aim of the study was to determine the impact of brand social media marketing on the dynamics of the company’s share value. Methods of analysis and synthesis were used to determine the features of the implementation of the brand advertising campaign in social media. The economics and statistics analysis were used to analyse the costs of social media marketing (SMM) of the brands of global companies – leaders in market capitalization of shares, as well as to determine the capitalization level. The monographic method is used for a comprehensive and in-depth study of social media marketing, the causal links between the implementation of the advertising campaign and the overall performance of companies. The essence and importance of social media in the promotion of modern brands are studied considering the results of research and practice of global companies. The advantages of social media marketing activities of companies for brand promotion in the context of increasing the company’s value are identified, which include: increasing brand awareness; increasing the level of conversion and increasing the number of potential customers; direct communication with the target audience; coverage of the target audience which is not covered by traditional types of advertising. The dynamics of expenditures on social media marketing of global brands, as well as the dynamics of the cost of market capitalization of global companies were studied. An econometric regression model was developed to determine the quantitative impact of the costs of global brand social media marketing on the market value of shares of global companies. It was found that with an increase of $ 1 billion in spending on brand social media marketing, the cost of market capitalization of companies’ shares increases by an average of $ 1,445,947. Prospects for further research are to find new and increase the effectiveness of existing methods of brand social media marketing in order to maintain a stable competitive position and gain new competitive advantages.

Keyword : advertising, brand, company value, marketing, promotions, social media

How to Cite
Fayvishenko, D., Cherniavska, L., Bondarenko, I., Sashchuk, T., Sypchenko, I., & Lebid, N. (2023). The impact of brand social media marketing on the dynamics of the company’s share value. Business: Theory and Practice, 24(1), 24–32. https://doi.org/10.3846/btp.2023.17117
Published in Issue
Jan 26, 2023
Abstract Views
1989
PDF Downloads
1502
Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

References

Ahmed, R., Veinhardt, J., Warraich, U., Hasan, U., & Baloch, A. (2020). Customer satisfaction & loyalty and organizational complaint handling: Economic aspects of business operation of airline industry. Engineering Economics, 31(1), 114–125. https://doi.org/10.5755/j01.ee.31.1.8290

Alalwan, A. A., Rana, N. P., Dwivedi, Y. K., & Algharabat, R. (2017). Social media in marketing: A review and analysis of the existing. Telematics and Informatics, 34(7), 1177–1190. https://doi.org/10.1016/j.tele.2017.05.008

Appel, G., Grewal, L., Hadi, R., & Stephen, A.T. (2020). The future of social media in marketing. Journal of the Academy of Marketing Science, 48, 79–95. https://doi.org/10.1007/s11747-019-00695-1

Bessarab, A., Mitchuk, O., Baranetska, A., Kodatska, N., Kvasnytsia, O., & Mykytiv, G. (2021). Social networks as a phenomenon of the information society. Journal of Optimization in Industrial Engineering, 14(29), 17–24.

Carlson, J., Rahman, M. M., Taylor, A., & Voola, R. (2019). Feel The VIBE: Examining value-in-the-brand-page-experience and its impact on satisfaction and customer engagement behaviours in mobile social media. Journal of Retailing and Consumer Services, 46, 149–162. https://doi.org/10.1016/j.jretconser.2017.10.002

Elaydi, H. (2018). The effect of social media marketing on brand awareness through Facebook: An individual-based perspective of mobile services sector in Egypt. Open Access Library Journal, 5, 1–5. https://doi.org/10.4236/oalib.1104977

Essamri, A., McKechnie, S., & Winklhofer, H. (2019). Co-creating corporate brand identity with online brand communities: A managerial perspective. Journal of Business Research, 96, 366–375. https://doi.org/10.1016/j.jbusres.2018.07.015

Garachkovska, O., Sytnyk, O., Fayvishenko, D., Taranskiy, I., Afanasieva, O., & Prosianyk, O. (2020). Strategic management of brand positioning in the market, advances in science. Technology and Engineering Systems, 6(1), 947–953. https://doi.org/10.25046/aj0601104

Glucksman, M. (2017). The rise of social media influencer marketing on lifestyle branding: A case study of Lucie Fink. Elon Journal of Undergraduate Research in Communications, 8(2), 77–87. https://www.elon.edu/u/academics/communications/journal/wp-content/uploads/sites/153/2017/12/08_Lifestyle_Branding_Glucksman.pdf

Holt, D. (2016). Branding in the age of social media. Harvard Business Review, 94(3), 40–50. https://hbr.org/2016/03/branding-in-the-age-of-social-media

Ibrahim, B., & Aljarah, A. (2018). Dataset of relationships among social media marketing activities, brand loyalty, revisit intention. Evidence from the hospitality industry in Northern Cyprus. Data in Brief, 21(4), 1823–1828. https://doi.org/10.1016/j.dib.2018.11.024

Karim, I. (2021). The impact of social networks on companies. Moroccan Journal of Research in Management and Marketing, 1, 148–163.

Kim, A. J., & Johnson, K. P. (2016). Power of consumers using social media: Examining the influences of brand-related user-generated content on Facebook. Computers in Human Behaviour, 58, 98–108. https://doi.org/10.1016/j.chb.2015.12.047

Kim, J., & Lee, K. H. (2017). Influence of Integration on Interactivity in social media luxury brand communities. Journal of Business Research, 99, 422–429. https://doi.org/10.1016/j.jbusres.2017.10.001

Kumar, P., & Singh, G. (2020). Using social media and digital marketing tools and techniques for developing brand equity with connected consumers. In Handbook of research on innovations in technology and marketing for the connected consumer (pp. 336–355). IGI Global. https://doi.org/10.4018/978-1-7998-0131-3.ch016

Lee, C., Yu, J. G., Koppenhafer, L., & Sagara, N. (2017). Cardinals, hawks, and blue jays: Sports, media and aviary lifestyles for brand choice. In C. L. Campbell, The customer is NOT always right? Marketing orientations in a dynamic business world (pp. 658–659). Springer. https://doi.org/10.1007/978-3-319-50008-9_181

Lee, D., Hosanagar, K., & Nair, H. (2018). Advertising content and consumer engagement on social media: Evidence from Facebook. Management Science, 64(11). https://doi.org/10.1287/mnsc.2017.2902

Lindsey-Mullikin, J., & Borin, N. (2017). Why strategy is key for successful social media sales. Business Horizons, 60(4), 473–482. https://doi.org/10.1016/j.bushor.2017.03.005

Line, N. D., Dogru, T., El-Manstrly, D., Buoye, A., Malthouse, E., & Kandampully, J. (2020). Control, use and ownership of big data: A reciprocal view of customer big data value in the hospitality and tourism industry. Tourism Manage, 80, 104106. https://doi.org/10.1016/j.tourman.2020.104106

Lund, N. F., Cohen, S. A., & Scarles, C. (2018). The power of social media storytelling in destination branding. Journal of Destination Marketing & Management, 8, 271–280. https://doi.org/10.1016/j.jdmm.2017.05.003

Lund, N. F., Scarles, C., & Cohen, S. A. (2020). The brand value continuum: Countering co-destruction of destination branding in social media through storytelling. Journal of Travel Research, 59(8), 1506–1521. https://doi.org/10.1177/0047287519887234

Machado, J. C., Vacas-de-Carvalho, L., Azar, S. L., André, A. R., & Santose, B. P. (2019). Brand gender and consumer-based brand equity on Facebook: The mediating role of consumer-brand engagement and brand love. Journal of Business Research, 96, 376–385. https://doi.org/10.1016/j.jbusres.2018.07.016

MajlesiRad, Z., & Haji pour Shoushtari, A. H. (2020). Analysis of the impact of social network sites and eWOM marketing, considering the reinforcing dimensions of the concept of luxury, on tendency toward luxury brand. Future Business Journal, 6, 19. https://doi.org/10.1186/s43093-020-00025-w

Nisar, T. M., & Whitehead, C. (2016). Brand interactions and social media: Enhancing user loyalty through social networking sites. Computers in Human Behavior, 62, 743–753. https://doi.org/10.1016/j.chb.2016.04.042

Robul, Y. V., Hrinchenko, Y. L., & Zalubinska, L. (2019). Social media marketing influence on brand equity and impact on intention to buy in fashion marketing. Scientific Journal Economic Innovations, 21(70), 146–159. https://doi.org/10.31520/ei.2019.21.1(70).146-159

Shubhangam, K., Srivastava, M., Ravi, R., & Singh, R. (2020). Influence of social media advertisement on customer’s purchase decision: A literature review. International Journal on Recent Trends in Business and Tourism, 4(4), 25–31. https://ejournal.lucp.net/index.php/ijrtbt/article/view/1183

Singh, J. (2020). A study on the role of social media in attracting customers. Our Heritage, 68, 144–160. https://scholar.google.co.in/citations?user=pbfaDGgAAAAJ&hl=en

Song, Y. A., Lee, S. Y., & Kim, Y. (2019). Does mindset matter for using social networking sites? Understanding motivations for and uses of Instagram with growth versus fixed mindset. International Journal of Advertising, 38(6), 886–904. https://doi.org/10.1080/02650487.2019.1637614

Statista. (2021). Global No. 1 business data platform. https://www.statista.com/

Štreimikienė, D., Mikalauskienė, A., Sturienė, U., & Kyriakopoulos, G. (2021). The impact of social media on sales promotion in entertainment companies. Ekonomie a Management, 24, 189–206. https://doi.org/10.15240/tul/001/2021-2-012

Tkachenko, O., Zhylenko, I., Poplavska, N., Mitchuk, O., Kuzmenko, H., & Zolyak, V. (2021). Personnel behaviour management through social communications. Estudios de Economia Aplicada, 39(5). https://doi.org/10.25115/eea.v39i5.4837

Tkachuk, T., Vdovichena, O., Andriushchenko, M., & Semenda Pashkevych, O. (2021). Branding and advertising on social networks: Current trends. International Journal of Computer Science and Network Security, 4, 178–185.

Voorveld, H. (2019). Brand communication in social media: A research agenda. Journal of Advertising, 48(1), 14–26. https://doi.org/10.1080/00913367.2019.1588808

Yoshida, M., Gordon, B. S., Nakazawa, M., & Shibuya, S. (2018). Bridging the gap between mocial media and behavioral brand loyalty. Electronic Commerce Research and Applications, 28, 208–218. https://doi.org/10.1016/j.elerap.2018.02.005