Skačkauskienė I, Vilkaitė-Vaitonė N, Vojtovic S. Model for measuring customer loyalty towards a service provider. JBEM [Internet]. 2015Dec.24 [cited 2024Nov.30];16(6):1185-200. Available from: https://jeelm.vgtu.lt/index.php/JBEM/article/view/2586