Huang W, Zhang Y, Xu Y, Zhang R, Xu M, Wang Y. Urban rail transit passenger service quality evaluation based on the KANO–Entropy–TOPSIS model: the China case. Transport [Internet]. 2022Jun.7 [cited 2024Nov.25];37(2):98–109. Available from: https://jeelm.vgtu.lt/index.php/Transport/article/view/16003